Refund policy

Refund & Return Policy – Velnora

We offer a 30-day return policy.

Eligibility
To be eligible for a return:

• Item must be unused and in original condition

• Item must be in original packaging

Refunds
Once we receive and inspect your return, we will notify you.
If approved, your refund will be processed within 5–7 business days.

Non-Returnable Items

• Used items

• Damaged due to misuse

Damaged or Incorrect Items
If you receive a defective or wrong item, contact us within 48 hours with photos.

Return Shipping
Customers may be responsible for return shipping costs.

If you have any questions, contact us at: support@officialvelnora.com